Product History
In the mid-1990s, when we developed our first accounting package built on drill-down menus and on-screen list-views layout, our solution offered flexibility and ease-of-use to a class of users previously barred from simplified access to their data. By putting ease of functionality directly in the hands of users, EDM quickly assumed Lebanese leadership in Business Management Software industry.
EDM Software Division offers turnkey solutions in the computer software domain tailored to fit the specific needs of each client, whether through small or large set-ups and individual or general request. Consulting, design, software development, installation, training and follow-up are the major steps that EDM Software Division follows to implement a complete software solution.
Product Overview
EDM lately released Noria, the new client-server ERP software. Noria is the fruit of 16 years extensive knowledge, experience, and cases in various industries among the Lebanese market.
Noria combines smooth integration and ergonomic interface with advanced scalability and cutting-edge functionality, topped with strict security and safety features.
Noria attempts to integrate all departments and functions across a company onto a single computer system that can serve all those different departments' particular needs. Noria is a single software program that serves the needs of people in finance as well as it does the people in human resources and in the warehouse. Each of those departments typically has its own computer system optimized for the particular ways that the department does its work. But Noria combines them all together into a single, integrated software program that runs off a single database so that the various departments can more easily share information and communicate with each other.
The simple design philosophy of Noria, utilizing windows platform, makes it easy to use for everyone, from beginner to expert. It simply delivers the enterprise-wide business solutions an organization relies on, with the adaptability to change and adapt as the organization’s business grows
Noria is module based starting with the General Ledger as the focal point, in addition to several other functional modules like:
• Accounts Receivable
• Accounts Payable
• Banks
• Trading & Inventory
• Production
• Service Center
• Fixed Assets & Leasing
• Retail & POS
• Payroll & Attendance
• Tasks Management & Workflow support
• Car Rental
• Bill of Quantity
Why EDM Software Solution
At EDM, we understand that the only industry that matters is our clients' industry. We are convinced that our customers are not dependant on us but rather we are. The more in-depth knowledge of the processes that drive our clients businesses we posses, the greater our competitive advantage is. At EDM we don’t provide software solutions but rather understand our client needs and start building a partnership to ensure that growth is mutual.
Our Methodology
Our approach to Project Management defines a clear framework to delivering successful projects. A clear project time timeline is presented at the start of every project. Our project managers and consultants experience is utilized throughout the life time of the project to ensure a smooth integration and adaptability. We understand that while implementing a set of new processes we will be dealing with change management rather than solution providing, that is why we tend to work closely with our clients and communicate all aspects of our work.
Project Managers are highly trained and well-experienced in the delivery of successful projects. Their understanding of our methodology establishes a baseline of communication between the client and our teams to ensure well-managed deliveries and prevent the common causes of failed projects, missed deadlines, inadequate communications and unapproved changes.
Customer Support
We understand that our history and future development is reliant our commitment to support. Moreover, we understand that in today’s fast moving environment providing support is not enough but rather an approach to fast and accurate resolution of support issues for end users is a must.
We provide multiple technical support options offering our customer the best choice that suit their business.
Our dedicated support time is there around the business hour clock to resolve customers’ queries in a fast and professional manner. Our aim is to train our software users to master our solution so that they achieve optimal performance
Summary
Crowning its 15 years of experience in developing business and administrative management systems, EDM developed NORIA, the fully integrated business management solution.
NORIA is affordable and has a low total cost of ownership. And, while it offers the capabilities of big business automation, Noria is quick-to-implement and easy to use.
NORIA benefits include:
• Increased revenues and profits
• Improved efficiency
• Intelligent decision-making
• Reduced expenses
• Improved customer service
• Better planning and forecasting
• Enhanced communication
• Optimized inventory
• Increased accuracy
• Improved reliability
• Simplified management
