In the mid-1990s, when we developed our first accounting package built on drill-down menus and on-screen list-views layout, our solution offered flexibility and ease-of-use to a class of users previously barred from simplified access to their data. By putting ease of functionality directly in the hands of users, EDM quickly assumed Lebanese leadership in Business Management Software industry.

EDM Software Division offers turnkey solutions in the computer software domain tailored to fit the specific needs of each client, whether through small or large set-ups and individual or general request. Consulting, design, software development, installation, training and follow-up are the major steps that EDM Software Division follows to implement a complete software solution.

 

EDM is currently offering two software applications:

 

It’s EDM Accounting, Inventory Control, and Retail System running on BDE database and it is aimed to serve small and medium sized companies.

 

NORIA is modules based and is running on MS SQL database. NORIA is aimed to serve medium and large enterprises.  

At EDM, we understand that the only industry that matters is our clients' industry. We are convinced that our customers are not dependant on us but rather we are. The more in-depth knowledge of the processes that drive our clients businesses we posses, the greater our competitive advantage is. At EDM we don’t provide software solutions but rather understand our client needs and start building a partnership to ensure that growth is mutual.

 

Our approach to dealing with our clients is based on a systematic analysis of their operation and processes set leading to a deep understanding of their business. Our next step is a mere adaptation of our expertise to their particular needs.

 

Our approach to Project Management defines a clear framework to delivering successful projects. A clear project time timeline is presented at the start of every project. Our project managers and consultants experience is utilized throughout the life time of the project to ensure a smooth integration and adaptability. We understand that while implementing a set of new processes we will be dealing with change management rather than solution providing, that is why we tend to work closely with our clients and communicate all aspects of our work.

 

Project Managers are highly trained and well-experienced in the delivery of successful projects. Their understanding of our methodology establishes a baseline of communication between the client and our teams to ensure well-managed deliveries and prevent the common causes of failed projects, missed deadlines, inadequate communications and unapproved changes.

 

We understand that our history and future development is reliant our commitment to support. Moreover, we understand that in today’s fast moving environment providing support is not enough but rather an approach to fast and accurate resolution of support issues for end users is a must.